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Managed Services

IT support on top of your Microsoft 365

We supply and manage Microsoft 365 for Singapore businesses. Our managed services are billed separately from your Microsoft 365 licensing — choose the model that fits how your team works.

Managed services are supplied by Venture Domain Hosting and are charged in addition to your Microsoft 365 subscription. They are not a Microsoft product and are quoted separately on your official quote.

Per-user / month

A flat monthly rate per user for ongoing admin & helpdesk support.

Helpdesk Support (per user)S$12.00/user/mo
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Tiered packages

Bundled packages (Essential / Secure / Fully Managed) at increasing scope.

EssentialS$8.00/user/mo
SecureS$14.00/user/mo
Fully ManagedS$22.00/user/mo
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Retainer / block hours

Pre-paid blocks of support hours, valid for a set period.

10-hour blockS$450.00 / 10h
20-hour blockS$820.00 / 20h
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Per-incident

Pay-per-ticket support when you need occasional help.

Per-incident supportS$75.00/ticket
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Typical scope

Tenant & user admin (create, deactivate, licence reassignment)
Helpdesk support via email, phone & WhatsApp
MFA & Conditional Access enforcement
Anti-spam / anti-phishing tuning
Exchange/OneDrive/SharePoint backup & recovery
Monthly security & licence utilisation reports
Migration & onboarding coordination
Intune device enrolment & wipe-on-resignation
Shared mailbox & distribution group management

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Licences are supplied by Venture Domain Hosting, a Microsoft Partner. Prices are nett. Final pricing, promotions, and seat mix are confirmed on the official quote.